Irma Kalnina acquired her knowledge and practical experience while working with: Letitia Baldridge, the U.S. business and protocal etiquette expert and the Lett Group – a business etiquette and protocol training company; public relations at International Telephone and Telegraph (ITT), Columbia Broadcasting Corporation (New York, New York), Patient Care Magazine (Darien, Connecticut), Hayes and Domenici Public Relations and National Academy of Sciences (Washington, D.C).

Since 2000, Mrs. Kalnina has trained over 3,000 people from 300 companies and has work with the international community, the diplomatic community, the Latvian Foreign Ministry and State Protocol office;

Additional training:

• European School of Protocol, Brussels (2010);
• ES Leonardo da Vinci Exchange programme on cross-cultural communications in the United Kingdom (2009);
• Danish hospitality etiquette expert Inge Korella (2006);
• Europrocotol, Brussels (2005)